Frequently Asked Questions

Everything you need to know about shopping with My Carry Potty®

What shipping options do you offer?

We offer standard and express shipping worldwide. Standard shipping usually takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.

What is your return policy?

We accept returns within 30 days of purchase, provided the item is unused, in its original packaging, and with all tags attached. Please note that for hygiene reasons, products that have been unsealed cannot be returned.

Are your products made from sustainable materials?

Yes, we are committed to quality and sustainability. Our products are made from high-quality, recyclable plastic and are designed to be durable enough to be passed down through the family.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.

Do you offer a warranty on your products?

All My Carry Potty® products come with a 12-month manufacturer's warranty against defects in materials and workmanship from the date of purchase.